How it works
The guarantee, step by step.
No fine print. The mechanics are simple — laid out clearly right here.
Full 90 days
The guarantee period runs for the first 90 days following the candidate's hire date.
We relaunch the search
If the placement doesn't work out, we relaunch the search and present a new candidate — no re-billing the placement. Once per mandate.
Written into the contract
Duration, conditions, and exclusions are spelled out in the recruitment mandate contract, signed before work begins. No surprises after the fact.
The conditions
What's covered — and what isn't.
What's covered
When the guarantee applies.
- The placement doesn't work out within the 90-day period.
- We relaunch the search and present a new candidate.
- The placement isn't re-billed — once per mandate.
What's not covered
The exclusions, straight up.
- Layoff or lack of work.
- Change of role from what was agreed in the mandate.
- Situations attributable to the working conditions offered.
The exact exclusions are defined in the recruitment mandate contract.
Frequently asked questions
The guarantee, in plain terms.
How does the replacement work?
If the placement doesn't work out within 90 days, we relaunch the search and present a new candidate — no re-billing the placement. Once per mandate.
What isn't covered?
The guarantee doesn't apply to departures due to layoffs or a lack of work, a change in role from what was agreed in the mandate, or situations attributable to the working conditions offered. The exact exclusions are defined in the mandate contract.
Is the guarantee written down anywhere?
Yes. The duration, conditions, and exclusions are spelled out in black and white in the recruitment mandate contract, signed before work begins. No surprises after the fact.